Refund policy
We want you to feel good wearing your new shirt that opens doors for meaningful connections. If something’s off, we’ll make it right.
You’re eligible for a refund if:
- You received the wrong item
- Your order arrived damaged or defective
Please submit your request within 30 days of purchase.
To get started, reach out to us at signalbackapparel@gmail.com with:
- Your order number
- A quick note on what happened
We’ll take it from there.
This policy may be updated as we grow, but our commitment stays the same—show up, respond, and do right by you. If you ever need the latest version, just ask at signalbackapparel@gmail.com.
For the best long-term wear, follow the care instructions included with your order.